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Defective Motor Vehicle Disputes

Are you stuck with a brand new or second-hand car , caravan or truck that’s a lemon? Navigating the complexities of a defective vehicle can be daunting, especially when dealing with car dealers for repairs or replacements. But you’re not alone in this. Under the Australian Consumer Law (ACL), and State based legislation, there are consumer guarantees that protect you. These guarantees ensure that if you’ve purchased a seriously defective vehicle, you have the right to seek resolution from the dealer.
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Do You Need Assistance with a Defective Motor Vehicle Legal Issue?

If you’re a vehicle owner faced with the frustration of a defective car, caravan or truck, discover your legal options with Gibbs Wright Litigation Lawyers. Gibbs Wright are best suited for disputes for defective motor vehicles worth at least $30,000.Our expertise extends to a variety of motor vehicle disputes across Queensland, encompassing issues such as:
  • Unresolved Defects in New Vehicles: If you're grappling with defects that weren't apparent at the time of purchase, we can assist.
  • Safety Concerns and Recall Disputes: Navigating through safety defects or recall complexities can be challenging. Our team is here to guide you.
  • Warranty Coverage Conflicts: Whether it's a misunderstanding or a refusal of warranty claims, we're equipped to clarify and assert your warranty rights.
Our team of skilled litigators are well-versed in the nuances of Queensland’s consumer law, especially regarding motor vehicles. We have a commendable track record in resolving such disputes, attributed to our strategic planning, robust litigation capabilities, and dedication to client-focused outcomes. Currently dealing with a motor vehicle dispute? Schedule a complimentary consultation with us. We’ll assess your position and develop a strategy aimed at securing a positive resolution for you.

How to get started

Litigation can be complex and daunting, but we’ll make the process easier for you. Book a complimentary call today.

1

Tell us your
legal matter

Speak to one of our litigation lawyers via phone for free and provide the necessary details and documents so we can better understand your situation.
2

We’ll let you know
where you stand

If we think that you have a good argument, we’ll devise a strategy for you on how we will take on your matter, and give you legal guidance and a fee estimate. All for free.
3

You Decide

It’s ultimately your decision whether to hire us or not based on the strategy and fee estimate we gave you. There’s no obligation and no pressure to proceed.
1

Tell us your legal matter

Speak to one of our litigation lawyers via phone for free and provide the necessary details and documents so we can better understand your situation.
2

We’ll let you know where you stand

If we think that you have a good argument, we’ll devise a strategy for you on how we will take on your matter, and give you legal guidance and a fee estimate. All for free.
3

You Decide

It’s ultimately your decision whether to hire us or not based on the strategy and fee estimate we gave you. There’s no obligation and no pressure to proceed.
Book a free consultation

Why Gibbs Wright

Our team of litigation lawyers are committed to protecting your rights and getting the best possible outcome for your situation.

  • We only do litigation

What we do is very simple: we sue people, defend people when they get sued and negotiate resolutions to disputes to prevent proceedings from commencing. It’s the only thing we do and we do it really well.

  • We know how to win
Having done this for many years, we know the law and the legal processes like the back of our hands. But more importantly, we know how to win. No matter the industry you’re in or how complex your situation is.
  • Fight-to-win attitude
When we take on your legal matter, you know that our team of expert litigation lawyers will fight for you not just for the sake of it. We will fight relentlessly so you can get back to business as soon as possible.  

Hear it from our satisfied clients

If you are looking for an easy approach lawyer, to be available when needed, be knowledgable, fast and accurate , I strongly recommend this law firm .
They assisted me in a construction dispute we had (as big as $250k) with the builder.
Desirable outcome !

- Artin

I’m very impressed with the service from Spencer Wright at Gibbs Wright Lawyers. They are experts in the field. He has gone above and beyond what I was expecting from past experience with other firms. I would highly recommend anyone with legal issues to go and talk with Spencer, his calm and knowledgeable manner immediately put me at ease. Thank you for your expertise and I would definitely work with you again!

- Andreas

My experience with Gibbs Wright was excellent. I received prompt, positive, and strong professional advice delivered in language I could understand. I felt understood, and protected. The result in my matter was complete success, gaining the outcome I engaged Gibbs Wright to achieve for me. I could not be happier, and highly recommend Gibbs Wright to anybody needing this kind of service. Thank you.

- Christina

During the first phone call with Spencer, I knew immediately that I was in competent hands. Spencer and his troops moved into a position akin to military action. I can confidently say that Gibbs Wright Litigation Lawyers are powerful and surprisingly cost-effective.

- John

I would recommend Gibbs Wright if you have a problem and need someone to help. They carefully listened and assisted me in a difficult matter that resulted in a negotiated settlement that I was happy with.

- Paul

Expert litigators, ready to fight for you.

Spencer Wright

Litigation Director

Spencer leads the strategic operations at Gibbs Wright, with a wealth of knowledge on Queensland law and business operations.

Meet Spencer »

Melany Dowse

Special Counsel

Melany represents a range of clients from individuals and small businesses to body corporates and insolvency practitioners.

Meet Melany »

Mitchell Caldwell

Senior Litigation Solicitor

Mitchell has degrees in both law and aviation management and has an extensive background in customer service.

Meet Mitchell »

Emma Bettridge

Special Counsel

Emma is an experienced commercial litigator committed to giving her clients practical and solutions-oriented advice.

Meet Emma »

Frequently Asked Questions

  • What should I do if I discover a defect in my vehicle after purchase?

    If you find a defect in your vehicle after purchase, it’s important to report it to the seller or manufacturer immediately. Keep a record of all communications and any attempts to resolve the issue. If the problem isn’t resolved satisfactorily, you may have a claim under consumer law, and our team can assist you in evaluating your legal options.

    If you are in Queensland and have purchased the motor vehicle second-hand from a dealer in the last three months, you may qualify for additional guarantees, but these are time-critical. Contact Gibbs Wright immediately to help assess the situation. Note that Queensland’s guarantees run alongside Australian Consumer Law guarantees, and Gibbs Wright may be able to assist after the three month period has expired.

  • Am I entitled to a refund for a defective motor vehicle?

    Under Australian Consumer Law, you may be entitled to a refund, repair, or replacement if your vehicle has a major failure. A major failure includes problems that would have stopped you from buying the vehicle had you known about them, safety issues, or when the vehicle is significantly different from the description. Our lawyers can help determine if your situation qualifies for a refund.

  • What does a warranty cover for a new car?

    A new car warranty typically covers manufacturing defects that occur within a specific period or mileage. However, warranties can vary, so it’s important to understand the specific terms of your warranty. If you’re facing issues that should be covered under warranty, but are being denied, we can provide legal advice and support.

  • Can I make a claim for a used car?

    Yes, consumer protections also apply to used cars. However, the specifics depend on factors like the age of the car, mileage, its condition at the time of sale, and the terms of any warranty provided. If you’ve purchased a used car that is faulty, we can help you understand your rights and potential claims.

  • How long do I have to make a claim regarding a defective motor vehicle?

    The timeframe to make a claim can vary, but it’s generally advisable to act as soon as you discover the defect. There are statutory time limits within which you must commence legal action, and these can depend on the nature of your claim. We can advise you on the relevant timeframes for your specific case.

  • What costs are involved in pursuing a legal case for a defective motor vehicle?

    Legal costs can vary depending on the complexity of the case. At Gibbs Wright Litigation Lawyers, we discuss all fees upfront and strive to provide transparent and cost-effective legal solutions. In some cases, you may be entitled to have your legal costs reimbursed if your claim is successful.

Explore your legal options with Gibbs Wright Litigation Lawyers - Brisbane’s Leading Litigation Firm.

Our expert litigators will let you know where you stand and give you legal guidance.

Don’t worry, our initial consultation is free
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