Consumer Lawyers Brisbane

Gibbs Wright Litigation Lawyers can help individuals and businesses with serious consumer disputes valued at more than $20,000.

Our litigation lawyers deal with consumer disputes relating to both goods and services, and represent consumers, businesses, manufacturers and farmers in a range of disputes from misleading conduct, faulty equipment and motor vehicles, to intellectual property disputes, product recalls, competition issues and more.

Whatever side of a consumer dispute you’re on, we will protect your rights and interests and secure the outcome you deserve.

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Do you need a consumer lawyer?

We specialise in cases that are covered under the Australian Consumer Law and Queensland’s lemon laws (defective motor vehicles) for disputes over $20,000.  

We represent and advocate for consumers and businesses, whether that is prosecuting or defending a misleading or deceptive conduct claim, to serious defects in motor vehicles, machinery or other goods, or negligent and incompetent services being provided leading to financial loss, the litigation lawyers at Gibbs Wright can help you.

Consumer Disputes We Can Resolve

We work with businesses and individuals who have legal matters covered by Australian consumer law. Specifically, we can help you with:

How to get started

Litigation can be complex and daunting, but we’ll make the process easier for you. Book a complimentary call today.
1

Tell us your
legal matter

Speak to one of our litigation lawyers via phone for free and provide the necessary details and documents so we can better understand your situation.
2

We’ll let you know
where you stand

If we think that you have a good argument, we’ll devise a strategy for you on how we will take on your matter, and give you legal guidance and a fee estimate. All for free.
3

You Decide

It’s ultimately your decision whether to hire us or not based on the strategy and fee estimate we gave you. There’s no obligation and no pressure to proceed.
1

Tell us your legal matter

Speak to one of our litigation lawyers via phone for free and provide the necessary details and documents so we can better understand your situation.
2

We’ll let you know where you stand

If we think that you have a good argument, we’ll devise a strategy for you on how we will take on your matter, and give you legal guidance and a fee estimate. All for free.
3

You Decide

It’s ultimately your decision whether to hire us or not based on the strategy and fee estimate we gave you. There’s no obligation and no pressure to proceed.

Why Gibbs Wright

Our team of litigation lawyers are committed to protecting your rights and getting the best possible outcome for your situation.

What we do is very simple: we sue people, defend people when they get sued and negotiate resolutions to disputes to prevent proceedings from commencing. It’s the only thing we do and we do it really well.

Having done this for many years, we know the law and the legal processes like the back of our hands. But more importantly, we know how to win. No matter the industry you’re in or how complex your situation is.
When we take on your legal matter, you know that our team of expert litigation lawyers will fight for you not just for the sake of it. We will fight relentlessly so you can get back to business as soon as possible.  

Hear it from our satisfied clients

Expert litigators, ready to fight for you.

Spencer Wright

Litigation Director

Spencer leads the strategic operations at Gibbs Wright, with a wealth of knowledge on Queensland law and business operations.

Jessica Carroll

Litigation Solicitor

Jessica holds interests in defamation, corporate and contract law, and works closely with all team members of the firm to ensure the client receives the best result.

Emma Bettridge

Special Counsel

Emma is an experienced commercial litigator committed to giving her clients practical and solutions-oriented advice.

Melany Dowse

Special Counsel

Melany represents a range of clients from individuals and small businesses to body corporates and insolvency practitioners.

Mitchell Caldwell

Senior Litigation Solicitor

Mitchell has degrees in both law and aviation management and has an extensive background in customer service.

Jannah Riley

Litigation Solicitor

Jannah is the newest member of the team with keen eye for litigation and a passion for client success.

Kathryn

Manager

Frequently Asked Questions

  • What qualifies as misleading or deceptive conduct by a business?

    Misleading or deceptive conduct can involve false advertising, inaccurate product descriptions, hidden fees, or deceptive practices that could reasonably mislead consumers.

  • How can I prove that a product or service was misleading?

    Documentation such as advertisements, contracts, emails, or photos, can support your case. Witness statements and expert opinions may also be valuable, including a statement from you about what was stated to and from the business.

  • What are my rights under the lemon laws in Australia?

    The Australian Consumer Law deals with all new vehicles as well as used vehicles. Depending on the issue you are facing will depend on the remedy that our litigation lawyers can advise you on. 

    In addition, Queensland legislation provides a further statutory warranty for some vehicles sold by a motor dealer that is less than 10 years old (and not including motorcycles, caravans, commercial vehicles, or written off or vehicles that are incapable of being registered in Queensland because of their design). 

    Lemon laws cover defects any part of the vehicle that does not perform its intended function or a part of the vehicle that has deteriorated to an extent where it can not reasonably be relied on to perform its intended function. 

    Depending on the odometer, the statutory warranty in Queensland is either 1 or 3 months, or 1,000 or 5,000 kilometers since taking possession, whichever happens sooner. 

    Defects that are not covered include paintwork or upholstery that should have been apparent on any reasonable inspection of the vehicle, and defects that occur after the time of taking possession that arises from accidental damage, misuse, negligence or due to an accessory not fitted to the vehicle when sold. 

    For defects that are covered, the motor dealer must repair the defect or have a qualified repairer (nominated by the Motor Dealer) repair the defect. However, this only occurs if a defect notice is provided to the business before the end of the warranty period. 

    Gibbs Wright Litigation Lawyers can draft a defect notice to the motor dealer that sold you the vehicle. 

    If the motor dealer does not repair the vehicle, Gibbs Wright can assist you in the Queensland Civil and Administrative Tribunal (QCAT). 

    If your vehicle is not covered by Queensland’s lemon laws, you may still have rights under the Australian Consumer Law. Contact our litigation lawyers today to protect your rights.

Explore your legal options with Gibbs Wright Litigation Lawyers - Brisbane’s Leading Litigation Firm.

Our expert litigators will let you know where you stand and give you legal guidance.